Shipping and Handling
The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are based in China, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take 1-4 business days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use epacket which is a US postal service product which typically takes 7-14 business days. For other international deliveries the shipping time may vary.
Total time from placing the order to arriving at your door is approximately 10-21 business days for US, UK and Canada orders. For other countries, expect delivery approximately 10-35 business days.
Also, please allow variances of delivery times due to holidays, global weather conditions, seasonality, etc.
Tracking: The best way to track your order is through our website. All you need is your order number and email address. To track your order, please visit: https://naturereflectionsjewelry.com/apps/tracktor/track
You will also get an email that will have the carrier’s tracking number (and that number can also be found on our tracking page.) If you want more details on your shipment, including expected delivery dates, confirmation of delivery, etc. you can visit your local carrier’s website and use that tracking number. In the US, that tracking site is the United States Postal Service which can be found at www.USPS.com.
Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.