Shipping and Handling
The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are based in China, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take 1-4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use epacket which is a US postal service product which typically takes 7-14 days. For other international deliveries the shipping time may vary.
Total time from placing the order to arriving at your door is approximately 10-20 days for US orders.
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily track your order. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.